Wettelijke kennisgeving
Return Policy – Custom Made Products
At MATCH Wall Art, every product is made especially for you once you place your order.
Because our wall art is custom made (personalised and produced specifically for your order), we cannot accept returns or exchanges, except in the case of items that arrive damaged or defective.
No standard right of withdrawal
Under European consumer law, there is an exception to the right of withdrawal for products that are custom-made or personalised to the customer’s specifications. All of our products fall under this exception.
Damaged or defective items
If your order arrives damaged or defective, please contact us within 48 hours of delivery at info@matchwallart.com with:
- Your order number
- Photos of the product and the damage
We will arrange a free replacement or another suitable solution.